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DESCRIPTION:Click for Latest Location Information: http://edw2010.wilshireconferences.com/sessionPop.cfm?confid=38&proposalid=2294\nQuality Management is predicated on the theory of a common core set of Principles, Processes, with Techniques applied to improve Quality of manufactured products or delivered services.  These Principles, Processes and Techniques apply to Information Quality Management with only slight variation.\n     World-class organizations apply the same quality principles, such as Deming?s Fourteen Points, Kaizen, Quality Function Deployment (QFD) and the Baldrige Criteria for Business Performance Excellence to Information.  This presentation addresses how these principles and techniques apply directly to information as a product and knowledge workers as information producers.\n     In this tutorial Mr. English describes the fundamental principles of Quality Management and how they apply to Total Information Quality Management.  He describes how an organization can improve the quality and value of its information resources.  He describes metrics for measuring information quality and the management principles for implementing an effective information quality environment.  Mr. English describes how organizations have successfully implemented information quality processes to improve the effectiveness of their business and information system processes.\nI.	Fundamental Principles of Quality Management Applied to Information Quality\n<ul>\n<li>Customer Satisfaction is the ultimate goal</li>\n<li>The High Costs of Poor Quality is the Rationale for Applying Quality Practices </li>\n<li>Process Improvement is the Means of Achieving Quality</li>\n<li>Assessing Quality is a Cost of Poor Quality</li>\n<li>Scrap and Rework (Data Correction) is a Cost of Poor Quality</li>\n<li>Measuring the costs of poor quality information </li></ul>\nII.	Applying Principles of Quality Management to Information Process Quality\n<ul>\n<li>Plan-Do-Check-Act (PDCA) applied to Information Process Quality</li>\n<li>Principles and Techniques to Design Information Quality In to Information Processes</li></ul>\nIII.	Culture Transformation:  Creating a Sustainable Environment for Quality Information\n<ul>\n<li>Deming?s14 Points of Quality applied to IQ</li>\n<li>Organizing for a sustainable Information Quality Capability and Culture</li>\n<li>Creating and Sustaining Change for Business Effectiveness through Total Information Quality Management</li></ul>
DTSTART:20100315T083000
SUMMARY:T8: The Fundamental Quality Principles Applied to Total Information Quality Management
DTEND:20100315T164459
LOCATION: See Description
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